What information do we collect?
In general, you can visit Recall on the World Wide Web without telling us who you are or revealing any information about yourself, including your e-mail address. In such cases, however, our web servers may collect the name of the domain you used to access the Internet, the web site you came from, and the web site you visit next. Recall collects this type of information such that it can be aggregated with other similar data to measure the number of visits to the Site, average time spent, page views, and other statistics about visitors to our Site. Recall may also use this data to monitor Site performance, as well as to make the Site both easier and more convenient to use.
Personal Information Collection
When you visit the Recall Site, Recall collects certain technical and routing information about your computer to facilitate your use of the Site. For example, we may log environmental variables, such as browser type, operating system and CPU speed, and the Internet Protocol (“IP”) address of your originating Internet Service Provider, to try to bring you the best possible service. Recall may also record search requests and results to try to ensure the accuracy and efficiency of our search engine. Furthermore, Recall may use your IP address to track your use of the Site. This "Click Stream" data may be matched with other information you provide.
If you choose to use the Find a Service, Find a Solution or Contact Us function, we may ask you to provide us with some basic information about you and/or your company -- such as name, job title, email address -- which enables us to provide services and information to you, and helps make our contact with you as productive as possible. Recall may also collect other information from you when you provide comments or participate in surveys.
If you choose to use our online job search program, our Human Resources staff will review and process your application. If no opportunities are available at this time, Recall may keep the information you provided on file for purposes of identifying future employment opportunities for you at Recall, its parent and/or companies affiliated or related to Recall.
This privacy notice discloses the privacy practices for www.recall.com. This privacy notice applies solely to information collected by this web site.
Information Collection, Use, and Sharing
Recall, together with its parent, affiliates and subsidiaries, (“Recall”), are the sole owners of the information collected on this site. Recall only has access to collect information that you voluntarily give us via email or other direct contact from you. Recall will not sell or rent this information to anyone.
Recall will use your information to respond to you, regarding the reason you contacted us. Recall will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
Recall takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever Recall collects sensitive information, (such as credit card data), that information is transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
Only Recall employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Sharing of Information
When you provide information to Recall, we may share that information within the Recall organization, including with its parent company and/or with affiliated or related companies. Recall may also aggregate general statistics that we gather about customers, sales, traffic patterns, and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals.
Also, in the event that Recall has a good faith belief to do so, or is required by law or legal process to do so, Recall may disclose information about you to others. Such information may further be disclosed to third parties to respond to claims, or to protect the rights, property or safety of Recall, or others.
Special Provisions for our European Users
How do you access and update your information?
Please contact us if you wish to modify or verify personal identifying information that you have submitted to us or if you have questions about the information maintained by us.